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Person-Centered Thinking
and Coach Training

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The most trusted and leading resource in
Person-Centered Skills Training.

Person-Centered Thinking goes beyond a mindset. It’s a skill set.

Person-Centered Thinking skills and techniques are essential to achieving Person-Centered Practices. If people are going to gain or regain positive control over their lives, then those supporting the person need to utilize a skilled, person-centered approach to delivering support.
Person-Centered Thinking is the foundational skill set that enables those who support others to deliver organized and consistent services with Person-Centered practices.

Person-Centered Thinking Training

Receive the foundational, Person-Centered Thinking skills that enable those who support others to deliver services that are organized and consistent with Person-Centered Practices.

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Person-Centered Coach Training

Become fully capable of coaching others to accurately use
Person-Centered Thinking skills and foster the implementation of person-centered practices into any level of the organization.
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Person-Centered Thinking Training

Available on-site at your location or virtually via Zoom

Great for: All staff, particularly management staff and case managers

Duration: 3 days virtual or 2 days on-site

Upcoming Virtual Training Schedule
The staff you hire rarely come with an awareness of how to be person-centered.

Consider what it would look like if your staff, newly hired or a long-time veteran, were specially trained in how to intertwine person-centered approaches into their everyday work to support the person. What if this was just how they did their job?

Person-Centered Thinking (PCT) is the foundational mindset that enables those who support others to deliver supports that are consistent with Person-Centered Practices. Graduates gain in-depth instruction on how to use and apply 11 person-centered observational, management, and problem-solving skills that can revolutionize how they support the person.

Graduates are also trained in how to accurately complete the Person-Centered Description (PCD). An accurate PCD can drastically improve the services and supports of the person as well as improve quality of life.

This training and the PCD ensure your staff are helping the person find and maintain positive control of their lives in addition to preserving information about the person and helping staff work more effectively and efficiently.
This live, interactive training helps attendees:
  • Gain a proper perspective of the person
  • Find that often elusive balance of what is Important To and For the person
  • Ensure that what is learned about the person is properly recorded and built upon
Objective: A Person-Centered Thinking Training graduate has a firm grasp of person-centered observation, problem-solving, and management skills, alongside a host of specialized tools and techniques. Graduates will utilize these skills to create and edit comprehensive, effective Person-Centered Descriptions (PCDs) for the people your agency supports.

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Meet Our Certified
Trainers

Our Trainers
"The passion for PCT is REAL! So thankful I was able to attend and develop new skills. Such a great team-- wow!"
PCT Training Graduate
May 2021
“One of the most impressive things was how well the team worked together and I could tell that the training is being taught by people that believe in PCT and I thought I was an advocate for it before, but now I want to shout it from the rooftops!”
PCT Training Graduate
May 2021
"Who knew training could be so fun? ... The interactive experiences were great! I learned a lot about myself and how to learn more about others."
B.L., Case Manager, The Arc of South Carolina
“Really, really great job to David. Not only was the content compelling, but David delivered in a meaningful, engaging way where everyone in the zoom room could tell he’s got this AND really believes in PCT. Couldn’t think of a better experience for a 3 day virtual training.”
PCT Training Graduate
May 2021
Become a Person-Centered Coach

Great for: Management, supervisors, proficient PCT supporters

Duration: 6-8 months

Prerequisites: Coach Candidates must complete the Person-Centered Thinking Training and be trained with a partner.

Keeping the momentum of your person-centered efforts going is not always easy.

A lot of things compete for time and focus. Having key staff specifically trained to support, propel, and enhance this momentum is vital. Staff often need help using or implementing person-centered practices effectively. This is where having your own Person-Centered Coaches on-hand can be of immense value.

Person-Centered Coaches are your on the ground, person-centered thinking support team. They can advise and help others further develop their PCT skills and assist leadership to incorporate PCT fundamentals into the services, supports, and future planning of the organization.
  • Help staff develop and incorporate Person-Centered Descriptions into annual plans and daily support efforts
  • Provide technical support
  • Gain and keep the person-centered momentum in your agency
Objective: A Person-Centered Coach is fully capable of coaching others to accurately use Person-Centered Thinking skills and foster the implementation of person-centered practices into any level of the organization.
Tell Me More About Becoming a Person-Centered Coach

About the Curriculum

The Learning Community for Person-Centered Practices (TLCPCP) is a collaborative of agencies, companies, states, and individuals who have come together to ensure best practices in Person-Centered Practices as well as resources such as curriculum, education, conferences, group discussions, and celebration.

IntellectAbility has partnered with TLCPCP to provide tools and training that empower, educate, and inform those responsible for protecting, maintaining, and restoring health, wholeness, and good quality of life.

For a more detailed look at the Curriculum, please contact us below!
Meet Our Trainers

Our Person-Centered Services Mentor and Trainers are all credentialed with The Learning Community for Person-Centered Practices and deliver this curriculum.
When you successfully complete any of these trainings with IntellectAbility, you will be officially recognized with The Learning Community.

Marissa Landgraf

PERSON-CENTERED SERVICES MANAGER & PCT TRAINER

Marissa has over 7 years of experience working with vulnerable populations, including those with Intellectual and Developmental Disabilities – specifically Autism Spectrum Disorder. She has served these populations at the agency level and the state level with the Wisconsin Department of Children and Families. Marissa also has experience supporting and teaching students with disabilities at an inclusive post-secondary comprehensive transition program. Marissa, who joined IntellectAbility in December 2022, is currently a Person-Centered Thinking Trainer and the Person-Centered Services Manager for IntellectAbility.

Patrick Lane

PCS Consultant

Patrick has over 15 years working in the field of Intellectual and Developmental Disabilities. He has extensive experience in case management, project oversight, and is a certified AAIDD Supports Intensity Scale Specialist. He is presently a Person-Centered Practices Mentor by The Learning Community for Person-Centered Practices. He is presently a Person-Centered Practices Mentor by The Learning Community for Person-Centered Practices for IntellectAbility.

David Toback

PCT Mentor & Trainer

David has nearly 16 years of experience working in the field of Intellectual and Developmental Disabilities. He has worked both at the provider level and the state level as a training and project manager for GA Department of Behavioral Health and Developmental Disabilities (DBHDD). David has experience in transition initiatives for those moving from institutional to community settings and also worked as a SIS interviewer for many years. He is a certified Person Centered Thinking Trainer by The Learning Community for Person-Centered Practices. He is currently the Lead Southeast Service Rep for IntellectAbility.

Debra Davis

PCT Trainer

Deb has over 20 years as a Registered Nurse working with vulnerable populations, including those with Intellectual and Developmental Disabilities, Mental Illness, and Aging. She is an Certified Developmental Disabilities Nurse and a Registered Nurse Trainer for the state of Illinois. She has been a member of DDNA for 14 years and served as the president of Central IL DDNA for 10 years. 

Johnathon Crumley

PCT TRAINER

Johnathon has nearly 20 years working in the field of Intellectual and Developmental Disabilities. For many years he was the Vice President of Operations for a large Support Coordination agency in Georgia. Concurrently he worked as a Supports Intensity Scale (SIS) senior trainer with AAIDD, working in both the US and Canada. He is a certified Person-Centered Thinking Trainer by The Learning Community for Person-Centered Practices. He has been with IntellectAbility since 2013 and is currently its Chief Operations Officer.

Stacey Ramirez

PCT TRAINER

Stacey Ramirez has over 20+ years of advocacy experience in the disability community. In 2017 the Georgia governor signed into law, HB343, a bill she introduced to replace the harmful term “mental retardation” with the respectful term intellectual disabilities. Currently, she is a board member for the Georgia Learning Community, Georgia Association of People Supporting Employment First (GaAPSE), and DisAbility LINK (DLINK) – a Center for Independent Living and a credentialed Person-Centered Thinking trainer with IntellectAbility. Stacey is the State Director for The Arc Georgia, but most importantly, the mother of three young men – one of whom has autism.

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