Skip to content


We’re looking for talented team members interested in providing person-centered services and tools to agencies and individuals supporting people with intellectual and developmental disabilities.

If you want a career alongside some of the friendliest and most dedicated people in the field who believe in the company’s purpose and are committed to being the go-to resource for tools and training in person-centered support, then you’ve come to the right place.

Find a job position below that fits and click apply! We look forward to hearing from you. 

Available Positions

IntellectAbility is an equal opportunity employer and a Drug-Free Workplace. Nothing in these job descriptions restricts management’s right to assign or reassign duties and responsibilities to these jobs at any time.

Inside Sales Representative with experience in Human Services

IntellectAbility is looking for someone to drive revenue from our person-centered services and educational eLearn courses related to the field of IDD.

The Inside Sales Rep is responsible for a quarterly sales quota attainment, will be required to maintain a lead pipeline, and place outbound calls in support of sales and marketing programs while achieving monthly performance goals.

The inside salesperson will handle the entire sales cycle from qualifying leads to working them to a CLOSE!

  • Prospect and qualify new leads through cold calling, business directories, and client
  • Maintain a daily outgoing call quota
  • Schedule meetings and presentations with prospects
  • Create, plan, and deliver presentations or on company products
  • Work with the customer to find them the specific product or service that suits their
    needs and their budget
  • Track all sales activities in the company CRM system (Zoho) and keep current by
    updating account information regularly
  • Communicate customer and prospect product pain points to appropriate departments
  • Maintain a well-developed pipeline of prospects
  • Develop strong, ongoing relationships with prospects and customers
  • Meet and/or exceed quotas
  • Coordinate with other team members and departments to optimize the sales effort
  • Some travel to exhibit at conferences will be required
  • Experience in Human Services field
  • Inside Sales Experience: 2 years (preferred) with proven success
  • Knowledge of computer operation and organizational software and very comfortable
    with technology
  • Keep a record of customer contact information for future sales, referrals, and follow-up
    using a CRM
  • Outgoing, a natural extrovert, can have a conversation with anyone
  • Driven. Can get things done despite obstacles/barriers
  • Persistent. Able to follow up and not let communication fall through the cracks 
  • Ethical and fun to be around

Base salary $40,000 + commission (draw on commission available during training period, as needed)

  • No income ceiling  
  • Medical, dental, and vision
  • 401K
  • PTO that increases with tenure
  • 8 paid holidays 

Person-Centered Thinking Trainer

IntellectAbility is seeking a Person-Centered Thinking Trainer, credentialed by The Learning Community for Person-Centered Practices (TLCPCP). The ideal candidate will have at least two years’ experience in training TLCPCP’s approved curriculum and be proficient with technology as the training is delivered virtually via Zoom. IntellectAbility provides a support technician for all virtual trainings. The content trainer should be comfortable with Zoom and with virtual training generally. 

IntellectAbility stresses not only a Person-Centered mindset but the application of eleven Person-Centered Skills in this training along with the expectation that participants complete a reliable Person-Centered Description and One Page Description. The trainer will be expected to not only deliver the curriculum but support participant to those ends. Finally, IntellectAbility offers a support line for all participants in their practice of Person-Centered Thinking Skills after training for up to one year. The trainer will be required to answer tickets and provide support.

Work schedule will be based on accepted 2 or 3-day trainings plus corresponding pre/post prep time.

  • Credentialed by The Learning Community for Person-Centered Practices
  • 2+ years training PCT curriculum
  • Computer proficiency esp. in MS Office (Word, Excel, PP)
  • Ability to travel
  • Can quickly grasp the use of unfamiliar apps and other software
  • Excellent verbal and written communication skills as many clients are state government executives
    • e.g., good grammar, good spelling, good written manners
  • Experience with Zoom and/or Microsoft Teams a plus
  • A passion and love for training
  • Fast-paced and organized
  • Good control of time-sensitive tasks
  • Detail-oriented with good follow-through
  • High work ethic and standards
  • Multi-tasker!
  • Upbeat, friendly attitude
  • Problem solver
  • Ability to work with multiple clients simultaneously

Base salary $45,000 

  • Employer covers dental, and vision insurance 100% and subsidizes one of three available medical insurance plans.
  • 401K (with matching options up to 4%)
  • Immediate 6 days PTO that increases with tenure
  • 8 paid holidays yearly (in addition to PTO)

HRST Administrative Service Representative

IntellectAbility is expanding and is currently taking applications for the position of Administrative Service Representative. We are looking for candidates with experience in the Human Services field, especially experience with Intellectual and Developmental Disabilities. 

The Administrative Service Representative position carries the responsibility for ensuring our clients are effectively trained, competent, and productive users of our products and software, namely the Health Risk Screening Tool (HRST). 

If you are interested in a career in an upbeat, easy-going, yet fast-paced environment, please submit your resume.  

  • Rolling out of our product to your assigned clients 
  • Building and maintaining relationships with your assigned clients 
  • Determining and anticipating client needs 
  • Monitoring client status and performance 
  • Creating and editing annual plans for assigned clients that promote use of the HRST 
  • Being the face of the company to your assigned clients 
  • Working in conjunction with IntellectAbility Clinical Service Representatives to best service your assigned clients 
  • Presenting and facilitating further training needs to your clients for their purchased products  
    Occasional travel may be required 
  • Other duties as assigned by manager 
  • Experience in the Human Services field, ideally, I/DD 
  • Experience with Home and Community Based waivers 
  • Experience with Go to Webinar Microsoft Teams, Zoom, and other popular platforms 
  • Experience delivering live training of various group sizes 
  • Excellent written and verbal skills  
  • Computer proficiency esp. in MS Office (Word, Excel, PP) 
  • Ability to strategize and problem solve with the client and your supervisor 
  • Experience in client service and/or client support 
  • Ability to easily learn software programs 
  • Familiar with other tools used in the I/DD population such as the Supports Intensity Scale or ICAP 
  • A belief that people with I/DD should be afforded the opportunity to live an appropriately supported life that promotes independence and the pursuit of those things important to them 
  • Experience with the Health Risk Screening Tool 
  • Past training in person-centered approaches is a plus  
  • Strong, creative problem-solving and persuasive abilities 
  • High work ethic and standards 
  • Ability to meet deadlines 
  • Attention to detail 
  • Must be motivated to build customer loyalty 
  • Upbeat, friendly attitude, patient, non-critical  
  • Ability to multi-task 
  • Ability to be self-disciplined to work remotely efficiently  

Range $43,000-$48,000 (depending on experience) 

  • Health Insurance plans
  • Employer covers dental, and vision insurance 100%
  • 401K (with matching options up to 4%) 
  • Immediate 6 days PTO that increases with tenure 
  • 8 paid holidays yearly (in addition to PTO) 

Sign up for our Free Webinar

Thursday, Oct. 6th, 2022

2:00 - 3:00 PM ET